5 Reasons to Invest in a Software-as-a-Service Platform to Improve Your Training and Development Program
Technology is continually evolving, and the sooner businesses recognize the value that cutting-edge new technology can provide, the better. The SaaS Platform is an example of a technology that can help your company get more out of its technological investments.
The SaaS Platform provides a number of features that can boost your company's software adoption by assisting employees with difficult software and processes.
The SaaS Platform may assist revolutionize and improving your staff training and development program in five ways, according to this blog.
1. Develop an engaging onboarding process
The first engagement an employee has with the business and the tools they will have to utilize in their day-to-day work is during onboarding. An engaging employee onboarding program makes a positive first impression and engages employees in the company's goals from the start. The onboarding program should be connected with the organization's training program.
Employees benefit from the training and assistance in completing onboarding duties and learning new software or processes. You may utilize the SaaS Platform to create compelling onboarding flows that guide users through all of the processes they'll need to master.
It boosts the likelihood of workers completing all onboarding duties by urging them to do so and sending reminders when things aren't going as planned.
Traditional training and onboarding are eliminated with the use of a digital adoption platform, resulting in cost savings. The SaaS Platform also eliminates the need for extensive IT assistance and minimizes the number of tickets that need to be resolved.
These features make it easier for businesses to onboard new staff quickly.
2. Eliminate Classroom Training
Organizations are beginning to understand that traditional classroom training is ineffective. Employees are usually forced to leave their desks, and the training takes time away from their job and production schedules. It's difficult to gather everyone in the same spot at the same time if your company works in shifts. This is considerably more difficult with remote work.
When it comes to the tools and processes that employees utilize on the job, they do not receive on-the-job training. The learning process is hampered by a lack of practical experience. Although this method has some advantages, such as adding a "human touch" to training, the disadvantages outnumber the advantages by a large margin.
Traditional classroom training can be replaced with a SaaS Platform, which is a more efficient alternative. Rather than pulling employees from their workplace, it allows them to learn on the job, at their desk, with the support of in-app guidance. The walkthroughs take staff step by step through tasks, with tooltips providing useful information along the way. This form of on-the-job training is far more effective than traditional classroom training.
3. Beat the Forgetting curve
Employees forget 70% of what they learn in training within a day on average. The forgetting curve is a good example of this. This has always been a significant difficulty for companies attempting to provide relevant training to their employees. With the majority of people now working from home, this has become a greater difficulty. Employee productivity can suffer significantly if they are not given regular and ongoing training or education.
Employees end up raising support tickets for simple questions when training and help aren't offered on a regular basis, overburdening your IT support teams. Organizations must ensure that employees have access to contextual assistance and learning information at all times.
The SaaS Platform delivers in-app real-time assistance and serves as a single center for storing relevant learning information that can be accessed from anywhere at any time. By allowing employees to learn contextually in small doses, whenever they need help, the SaaS Platform effectively helps enterprises beat the forgetting curve.
4. Make Your Training Unique
Employees are sometimes overburdened with redundant material or do not receive the information they require for their jobs because training is often standardized across the organization. Each employee's training requirements and preferences are unique.
Depending on their department, skill level, or experience, they have different criteria. Employees have varied learning styles, thus their preferred training methods will differ from those of their coworkers. They want training to be tailored to their specific learning needs.
Organizations can use a SaaS Platform to ensure that each employee receives the training they need for their job. It allows you to tailor training to a certain function, department, or location. This will assist you in ensuring that your employee training program is constantly relevant and contextual to the employee.
Employees end up raising support tickets for simple questions when training and help aren't offered on a regular basis, overburdening your IT support teams. Organizations must ensure that employees have access to contextual assistance and learning information at all times.
The SaaS Platform delivers in-app real-time assistance and serves as a single center for storing relevant learning information that can be accessed from anywhere at any time. By allowing employees to learn contextually in small doses, whenever they need help, the SaaS Platform effectively helps enterprises beat the forgetting curve.
5. Lower Training and Support Expenses
The organization must consider the expense of trainers, office space, and lost productivity while using traditional training methods.
Even when the training activities are completed, the expense of providing continued assistance is enormous. This raises the cost of the technology and diminishes the return on investment even more.
All of these expenditures can be saved by using the SaaS Platform, which reduces training and support costs by more than 70%. You can make bespoke training content for them in the shape of walkthroughs, videos, pdfs, and other formats to aid them whenever they need it.
With the information given by the SaaS Platform, you may iteratively track, measure, and enhance your training and development program.
